types of Services offered

We've found the veterinary laboratory is routinely under-leveraged for the practice's overall fiscal stability and growth. Optimized day-to-day efficiency creates room for highly profitable, pro-patient testing programs. We build a variety of hands-on, custom tools and projects to help veterinarians better utilize their laboratory.

For practices without an in-house laboratory, our projects and tools are still highly applicable and effective. Ranging from physical workflow analysis to fiscal analysis, we use an unbiased, analytical yet creative approach tailored to your preferences.

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How We Serve
Custom 1:1 Transformations for Veterinary Practices
High-touch, fully customizable projects designed for individual veterinary practices to evolve their laboratory services. The transformation process varies, but typically includes staff interviews, assessing current workflows, and creating personalized solutions built for that team's needs. Solutions can be designed to optimize one specific workflow, or target a more comprehensive approach.
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Lab-Focused Online Trainings
Self-paced, targeted transformations. Built for game-changers looking to build a better practice, evolve their laboratory services, and leverage their lab for practice growth.
Explore High Impact Microcourses
focusing on best medicine.
modern, open-minded solutions for the lab & beyond.
Covid-19 Changes

Due to Covid-19, virtual meetings and phone consultations are available in conjunction with limited on-site visits.

Project Examples: Start-Ups

Test pricing analysis

We do all the heavy lifting to break down your cost-per-test (including labor!). You're given an easy-to-read table of your testing menu, complete with margin and markup calculations.

contract negotiation

Maximize your third-party partnerships with diagnostic companies.

Strategic & Growth Planning

Laying out achievable steps to turn plans into reality. Are your procedure volumes and clientele changing?

Project Examples: Mature Businesses & Expansions

Laboratory Evaluation

We work with you to update and plan your laboratory services. Maximize your investments and staffing while minimizing costs and turn-around-times.

Optimizing Physical Workflows

Physical reorganization in the laboratory can make day-to-day operations faster and easier for your team.

Software Integrations & Automations

Configure workflows built using software automations. If custom, personalized solutions are warranted, connect practices to third-party developers.

Metabolic testing Programs & Tracking

Identify patients with suspect metabolic illnesses, and close the circle on rechecks and treatment options through improved client-veterinarian communication.

technical proficiency

Assess laboratory knowledge and abilities to help capitalize on strengths and identify areas of opportunity for continued education.

Early Detection Programs

Custom preventative testing programs that benefit patients, clients, and the practice, and complement Wellness Packages.

Contingency Planning

Equipment breaks. Life happens. Take time to prepare for the unexpected.

Looking For Something Else?

Contact us for help with your to-do list.

Optimizing Staffing Needs

Evaluate staffing volume needs around procedural volumes to ease burnout within your team.

Frequently Asked Questions

What types of practices do you serve?

All types of veterinary practices are welcome, from equine-only to small animal hospitals and exotics. Just like all animals need care, I aim to provide their veterinarians with support in the laboratory.

Do you only serve the Northeast US?

I serve veterinarians around the country, and I welcome international clients. I'm always up for a challenge, and would love to serve the international veterinary community as well.
How do you work with practices?

Depending on the project scope, I offer a combination of on-site visits and remote/virtual work.

What does the 1:1 custom transformation process look like?

Confidentiality and clear expectations are paramount, so a Non-Disclosure Agreement (NDA) is signed prior to partnering together.

The first step to creating the best solutions is gathering perspectives access the team via staff interviews. These interviews often reveal additional opportunities to further streamline workflows and communication.

Once the project scope and solutions are defined and agreed upon, the project pricing will be determined, and a mutually-signed contract ensures we're both aware of expectations.

We get to work! This step looks different for each practice, but typically involves on-site visits and/or digital deliverables (like spreadsheets). Project completion times vary, but typically take a few weeks to a few months. Quarterly support is typically included, allowing for further refinement and updates.

What is your pricing structure?

Currently pricing is a combination of project scope and practice size. No monthly or annual retainers are involved, and projects include quarterly support.

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No Annual Contract

No monthly or annual commitment or retainer fees.


Rachel Lemcke, BS, MS

Owner, Amwell Data Services